Unified Communications with a Software IP PBX

3CX is a software-based, open standard, IP PBX that offers complete Unified Communications features, out of the box. As an affordable software-based solution 3CX makes installation, management and maintenance ever so easy while at the same time offering your business a number of benefits, including:

FREE £10 call credit & 2GB web hosting with every 3CX licence!

Edition Comparison

General Features

Extensions Unlimited Unlimited Unlimited
Number of Simultaneous Calls Supported > 1,024 > 1,024 > 1,024
Call Logging check-04-wf check-04-wf check-04-wf
Call Forward on Busy or No Answer check-04-wf check-04-wf check-04-wf
Call Routing by DID check-04-wf check-04-wf check-04-wf
Auto Attendant / Digital Receptionist check-04-wf check-04-wf check-04-wf
Voicemail/ Music on Hold check-04-wf check-04-wf check-04-wf
Central Phonebook check-04-wf check-04-wf check-04-wf
Call Transfer check-04-wf check-04-wf check-04-wf
MWI – Message Waiting Indicator check-04-wf check-04-wf check-04-wf
Ring Extension & Mobile Simultaneously check-04-wf check-04-wf check-04-wf
Automatic Pickup on Busy check-04-wf check-04-wf check-04-wf
Supports SIP Trunks/ Gateways check-04-wf check-04-wf check-04-wf
Sennheiser Headset Integration check-04-wf check-04-wf check-04-wf
Extensive Codec Support (G711, G722, GSM, Speex, ILBC) check-04-wf check-04-wf check-04-wf
G729 Codec Support check-04-wf check-04-wf check-04-wf
Busy Lamp Field (BLF) check-04-wf check-04-wf check-04-wf
Call Reporting check-04-wf check-04-wf check-04-wf
Call Parking / Pickup check-04-wf check-04-wf check-04-wf
Call Queuing check-04-wf check-04-wf check-04-wf
Call Recording check-04-wf check-04-wf check-04-wf
Intercom/ Paging check-04-wf check-04-wf check-04-wf
Call Recordings Management check-04-wf check-04-wf check-04-wf
Custom SMTP Server 3CX SMTP check-04-wf check-04-wf
Custom FQDN 3CX FQDN check-04-wf check-04-wf
Configure BLF’s from the Clients check-04-wf check-04-wf
Hot desking check-04-wf check-04-wf

Management and Scalability

Web-based Management Console check-04-wf check-04-wf check-04-wf
Automated Provisioning of Devices check-04-wf check-04-wf check-04-wf
Real Time Web-based System Status check-04-wf check-04-wf check-04-wf
Integrated Web Server check-04-wf check-04-wf check-04-wf
Easy Backup and Restore check-04-wf check-04-wf check-04-wf
SBC to Configure Remote Extensions check-04-wf check-04-wf check-04-wf
VMware / Hyper-V Compatibility check-04-wf check-04-wf check-04-wf
Scheduled Backup check-04-wf check-04-wf check-04-wf
Connect Remote 3CX PBX Systems (Bridges) check-04-wf check-04-wf check-04-wf
Scheduled Restore check-04-wf check-04-wf
Inbuilt Fail Over Functionality check-04-wf check-04-wf
Standby Licence check-04-wf

Unified Communications

See the Presence of Your Colleagues check-04-wf check-04-wf check-04-wf
Receive Voice Mail via Email check-04-wf check-04-wf check-04-wf
Advanced Forwarding Rules check-04-wf check-04-wf check-04-wf
Setting Up Conference Calls check-04-wf check-04-wf check-04-wf
Click2Call Extension check-04-wf check-04-wf check-04-wf
Receive Faxes via Email as PDF check-04-wf check-04-wf check-04-wf
Integrated Fax Server check-04-wf check-04-wf check-04-wf
View Presence of Remote Offices check-04-wf check-04-wf

Call Center / Contact Center

Call Flow Designer check-04-wf check-04-wf
Advanced Queue Strategies check-04-wf check-04-wf
Advanced Call Reporting check-04-wf check-04-wf
Real Time Queue Statistics check-04-wf check-04-wf
Queue Reports check-04-wf check-04-wf
Barge In / Listen In / Whisper check-04-wf check-04-wf
Query Customer Name Based on Caller ID check-04-wf check-04-wf
Ability to Use 3CX Clients API check-04-wf check-04-wf
Link Company Directory with LDAP / ODBC check-04-wf check-04-wf
Sync Phonebook with Microsoft Exchange check-04-wf check-04-wf
Real Time Queue Monitoring check-04-wf check-04-wf
Wallboard check-04-wf check-04-wf
Switchboard Queue Manager View check-04-wf check-04-wf
Call Recordings Search check-04-wf check-04-wf
Supervisor can Log Agents In/Out check-04-wf check-04-wf
Supports External Agents check-04-wf check-04-wf
Callback if queue full check-04-wf check-04-wf
CRM Integration / Scripting Interface check-04-wf check-04-wf
SLA alerting/reporting check-04-wf check-04-wf

Mobility

Android Client check-04-wf check-04-wf check-04-wf
iOS Client check-04-wf check-04-wf check-04-wf
Windows Client check-04-wf check-04-wf check-04-wf
Mac Client check-04-wf check-04-wf check-04-wf
Web client check-04-wf check-04-wf check-04-wf
Manage the 3CX Client from within the Console check-04-wf check-04-wf check-04-wf
Includes 3CX Tunnel to Avoid NAT Problems check-04-wf check-04-wf check-04-wf

IP Phone Management

Automatic Plug & Play Phone Provisioning check-04-wf check-04-wf check-04-wf
Manage IP Phones Network Wide from Console check-04-wf check-04-wf check-04-wf
Restart Phones Remotely check-04-wf check-04-wf check-04-wf
Update & Manage Firmware Network Wide check-04-wf check-04-wf check-04-wf
Supports Popular SIP Phones check-04-wf check-04-wf check-04-wf

Application Integration

Office 365 (address book only) check-04-wf check-04-wf check-04-wf
Microsoft Outlook check-04-wf check-04-wf check-04-wf
TAPI check-04-wf check-04-wf
Office 365 check-04-wf check-04-wf
Salesforce check-04-wf check-04-wf
Microsoft Dynamics check-04-wf check-04-wf
Microsoft Exchange 2013 / LDAP / ODBC check-04-wf check-04-wf
Google Contacts check-04-wf check-04-wf
Exact check-04-wf check-04-wf
Zendesk check-04-wf check-04-wf
Freshdesk check-04-wf check-04-wf
act! check-04-wf check-04-wf
Datev check-04-wf check-04-wf
Hotel Module check-04-wf check-04-wf
Fidelio Certified check-04-wf check-04-wf
Mitel Compatible check-04-wf check-04-wf
Multiline TAPI check-04-wf check-04-wf

Web Conferencing

Plugin Free – WebRTC check-04-wf check-04-wf check-04-wf
One-click conference check-04-wf check-04-wf check-04-wf
Meeting Recording check-04-wf check-04-wf check-04-wf
Remote Control / Assistance check-04-wf check-04-wf check-04-wf
Screen Sharing check-04-wf check-04-wf check-04-wf
Unlimited Users check-04-wf check-04-wf check-04-wf
Participants Included 25 100 250

 

3CX is licensed based on the number of simultaneous calls (internal & external) that your company makes. All editions support an unlimited number of extensions.

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